Privacy Policy

Protection of Personal Data

Right to Rectification, Erasure, Restriction, and Objection

In accordance with Law No. 78-17 of January 6, 1978, and the provisions of the General Data Protection Regulation (GDPR) No. 2016/679, the Client has the right to query, access, modify, object to, and rectify their personal data by contacting the Seller:

- By email at the following address: hello@ceinte.store

- By postal mail at the following address:
CEINTE - FIFATIN
41 rue de la Découverte CS 37621
31676 LABEGE
OCCITANIE
FRANCE

The aforementioned sole proprietorship is the Data Compliance Manager.

Purpose of Personal Data Usage

User data is used for the following purposes:

Contract Execution: Data may be used for the management and fulfillment of services or products requested by customers.

Customer Relationship Management : Data may be used to ensure communication and relationship with customers, including responding to their inquiries, providing customer support, and sending them information related to products or services.

Marketing and Advertising : Data may be used for marketing and advertising purposes, such as sending promotional communications, profiling customers, personalizing offers and content, subject to the prior consent of customers when required by law.

Product and Service Improvement : Data may be used to analyze and understand customer preferences, needs, and behaviors in order to improve products, services, and the overall experience.

Compliance with Legal Obligations : Data may be used to comply with legal and regulatory obligations, such as billing management, fraud prevention, protection of legal rights, and response to requests from competent authorities (customs, etc.).

The legal basis justifying the processing of the data is the consent of the User, granted during navigation on the Site and inseparable from the order validation. If the User refuses the processing of optional cookies, only cookies strictly necessary for the proper functioning of the site will be used. If the User wishes to place an order on the site, the collection of personal data is mandatory in order to fulfill the contract.

Advertising Solicitation

In accordance with Directive 2002/58/EC of July 12, 2002, which requires the prior and explicit consent of the User for the sending of commercial communications by electronic means (email or SMS), the Seller systematically requests the customer's consent regarding the sending of offers and newsletters by email.
However, the Client may exercise their rights regarding data protection by contacting the data manager.

Recipients of Personal Data

Personal data is processed by subcontractors, shipping service providers, payment service providers, data management service providers, marketing and advertising service providers, analytics and tracking service providers, as well as legal service providers.

Retention Period of Personal Data

Contracts are kept for a period of 10 years from the conclusion of the contract for archival purposes, in accordance with Article L. 134-2 of the Code de la Consommation. This obligation aims to ensure the traceability and preservation of contractual information for potential future disputes or claims.

User's Right to File a Complaint with the Data Protection Authority

Before contacting a mediator, the customer must attempt to resolve any dispute or conflict by engaging in prior discussions with the seller, in accordance with the terms and conditions of sale. This step is required before filing a case with a competent mediator.

Here is a list of the competent authorities for filing complaints regarding the protection of personal data in the 27 countries of the European Union:

Allemagne - Bundesbeauftragter für den Datenschutz und die Informationsfreiheit (BfDI) - https://www.bfdi.bund.de/
Autriche - Datenschutzbehörde - https://www.dsb.gv.at/
Belgique - Autorité de protection des données (APD) - https://www.autoriteprotectiondonnees.be/
Bulgarie - Commission for Personal Data Protection (CPDP) - https://www.cpdp.bg/
Chypre - Office of the Commissioner for Personal Data Protection - https://www.dataprotection.gov.cy/
Croatie - Croatian Personal Data Protection Agency (AZOP) - https://azop.hr/
Danemark - Datatilsynet - https://www.datatilsynet.dk/
Espagne - Agencia Española de Protección de Datos (AEPD) - https://www.aepd.es/
Estonie - Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) - https://www.aki.ee/en
Finlande - Tietosuojavaltuutetun toimisto - https://tietosuoja.fi/
France - Commission Nationale de l'Informatique et des Libertés (CNIL) - https://www.cnil.fr/
Grèce - Hellenic Data Protection Authority (HDPA) - https://www.dpa.gr/
Hongrie - Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) - https://naih.hu/
Irlande - Data Protection Commission (DPC) - https://www.dataprotection.ie/
Italie - Garante per la protezione dei dati personali - https://www.garanteprivacy.it/
Lettonie - Data State Inspectorate (Datu valsts inspekcija) - https://www.dvi.gov.lv/
Lituanie - State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija) - https://www.ada.lt/
Luxembourg - Commission nationale pour la protection des données (CNPD) - https://cnpd.public.lu/
Malte - Information and Data Protection Commissioner - https://idpc.org.mt/
Pays-Bas - Autoriteit Persoonsgegevens (AP) - https://autoriteitpersoonsgegevens.nl/
Pologne - Urząd Ochrony Danych Osobowych (UODO) - https://uodo.gov.pl/
Portugal - Comissão Nacional de Proteção de Dados (CNPD) - https://www.cnpd.pt/
République tchèque - Úřad pro ochranu osobních údajů (ÚOOÚ) - https://www.uoou.cz/
Roumanie - Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) - https://www.dataprotection.ro/
Slovaquie - Úrad na ochranu osobných údajov Slovenskej republiky (ÚOOÚ) https://dataprotection.gov.sk/
Slovénie - Informacijski pooblaščenec - https://www.ip-rs.si/
Suède - Datainspektionen - https://www.datainspektionen.se/

These pieces of information are provided for reference purposes, and it is recommended to consult the official websites of the competent authorities to obtain the most up-to-date and accurate information.

Transfer of Personal Data to a Country Outside the European Union

Customer personal data may be transferred to companies located in countries outside the European Union that do not have a level of protection aligned with European recommendations for the protection of personal data.

Prior to any transfer of data outside the European Union, and in accordance with applicable regulations, the Seller implements all necessary procedures to obtain the necessary guarantees to ensure the security of these transfers.

These transfers outside the European Union are carried out, in particular, within the scope of the previously mentioned activities.

Social media data: United States
Data from Hostinger data centers: United States, Netherlands, Lithuania, Singapore.
Data intended for subcontractors and transportation services: China, United States.

Terms and Conditions of Use of the Website

Users

The User agrees to use the Website in an appropriate manner and in compliance with applicable legal provisions. They undertake to comply with these general terms of use and not to use the Website in a way that could compromise its security, proper functioning, or infringe upon the rights of other Users.

Customers

Each customer agrees to provide truthful information about their identity, contact details, and any necessary information when placing an order. They also undertake not to engage in illegal activities, distribute content or propaganda contrary to morality, good faith, and public order.

Ordering Process

Each customer must provide the information requested by the Website for any order, including:

- Name
- First name
- Mailing address
- Email address
- Phone number

The customer must accept these general terms of sale and use, which can be consulted at any time. Upon validation of the order, a confirmation email will be sent to the provided address.

Responsibility for Website Use

The Website shall not be held responsible for any damages or harm of any kind that may result in errors or omissions in the content, unavailability of the Website, or transmission of viruses, malicious programs, or harmful elements, despite the implementation of technological measures to prevent such inconveniences. The Website disclaims any liability for the possible consequences of a User's connection to the Website through an insecure and/or faulty internet network. The aim is to provide a service with the highest accessibility rate.

The hosting service ensures continuity 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of infrastructure, infrastructure failure, or if the services generate traffic deemed abnormal. In such cases, neither the Website nor the hosting service can be held responsible for any malfunction of the Internet network, telephone lines, or computer and telephony equipment, including congestion preventing access to the server.